REALTORS® Pledge of Performance and Service
The NATIONAL ASSOCIATION OF REALTORS® adopted the Code of Ethics in 1913, following the professions of medicine, law, and engineering.
REALTORS® are real estate professionals who have chosen to join the National Association and abide by its strict Code of Ethics.
What does this mean to you? It means that any REALTOR® with whom you work has voluntarily agreed to abide by a Code of Ethics, based on professionalism and protection of the public.
REALTORS® are subject to disciplinary action and sanctions if they violate the duties imposed by the Code of Ethics. The Code of Ethics is a detailed document that spells out the professional responsibilities of every REALTOR®. Do not hesitate to ask a REALTOR® for a copy of the Code, including the Standards of Practice. The Code is your assurance of dealing with a professional who has your best interests in mind. The Code of Ethics consists of seventeen Articles and related Standards of Practice. The Code can be found on this website.
Articles on the Code of Ethics - Code of Ethics
For a printable version of the 2010 Code of Ethics, click here
For a printable version of the 2011 Code of Ethics, click here
Brochure for Filing
Ethics Complaints: must be filed within 180 days after the facts constituting the matter complained of could have been known in the exercise of reasonable diligence or within 180 days after the conclusion of the transaction, whichever is later.
How to file an Ethics Complaint
Requests for Arbitration: must be filed within 180 days after the closing of the transaction or within 180 days after the facts constituting the arbitrable matter could have been known in the exercise of reasonable diligence, whichever is later.
How to file an Arbitration Request1
How to file an Arbitration Request2
Mediation
Traditionally, real estate industry disputes rely on negotiation for solutions. If negotiation fails, litigation or arbitration is often initiated. Mediation involves the skillful intervention of a third-party professional to help resolve disputes that arise between two or more parties.
The Idaho Association of REALTORS® has been providing mediation as an alternative to arbitration since 2002.
Mediation can be a useful tool in resolving the conflicts that arise involving Board Members and their clients and customers. Mediation can resolve controversy, promote amicable resolutions, and reduce the number of cases requiring the more formal and complex arbitration procedures of the Board.
However, no party to an arbitrable matter can be required to submit to, or be bound by, any determination reached through mediation. Mediation cannot and is not intended to be a substitute for the arbitration process.
Pathways to Professionalism
Ombudsman Process
Ombudsman Calendar
Grievance Committee
Professional Standards Committee